Please refer to our FAQ for answers to common questions. If you need more help or you have a question not addressed on here, please email us at firstname.lastname@example.org and our team will reply back as soon as possible.
HOW LONG DOES IT TAKE TO DELIVER?
Outside Canada Usually within 15 days, but varies based on destination.
HOW MUCH IS SHIPPING?
MY STAMP ISN’T WORKING AND I CAN’T PICK UP THE DESIGN FROM THE PLATE WITH MY STAMP. WHAT SHOULD I DO?
Second, make sure you are not scraping too hard when scraping off the excess nail polish. Hold your scraper at a 45 degree angle and scrape just firmly enough to remove the excess polish. If you scrape too hard, you will “dig” the nail polish out of the design and nothing will transfer.
Lastly, make sure you are working quickly. Our MoYou nail polishes are formulated specifically for nail art stamping and dry quickly. After you have applied and scraped away the excess polish, work quickly – firmly rolling your stamper just once from side to side to pick up the design and then use the same rolling motion to transfer the design to your nail. Remember to move quickly during the entire process so that the nail polish does not dry before you transfer the design on to your nail.
After a few practice runs following these instructions and you will soon be an expert!
HOW DO I CLEAN THE STAMPER, SCRAPER AND PLATES?
CAN I USE ANY NAIL POLISH FOR THESE PLATES OR DOES IT HAVE TO BE MOYOU POLISH?
Any nail polish can be used, but the best results are attained using thicker oil based nail polishes (MoYou or other stamping kit polishes) as opposed to thin water based polishes.
HOW DO I USE MY FANTASTIC NEW STAMPING SETS? WATCH THE VIDEO
View detailed instructions [PDF]
HOW DO I PAY?